Customer Support
We're here to help
Have a question about your order, need access to your content again, or want to request a refund? Reach us directly by email — we respond personally to every message.
We reply within 1–2 business days
How to reach us
- 1. Tap Open in your email app above — it opens a new email pre-addressed to our support team, ready for you to write your message.
- 2. Or tap Copy email address and paste it into any email app you prefer.
- 3. Write your message, include the details below, and send. We'll get back to you personally.
What to include in your email
- The email address you used to purchase
- Your order number or payment confirmation (if available)
- A brief description of what you need help with
- If requesting a refund: your purchase date
Common questions
I didn't receive my content after purchasing.
Check your spam or promotions folder first. If the email isn't there, contact us with your purchase email address and we'll resend your content right away.
How do I request a refund?
Email us within 60 days of your purchase. Include your purchase email and order details. All refunds are processed within 5 business days, no questions asked.
Can I get the materials sent to a different email address?
Yes. Email us with both your original purchase email and the new address you'd like us to send to.
I have a question about the content itself.
We're happy to help. Email us and describe your question — we'll do our best to assist or clarify.
What are your support hours?
We review emails on business days. Most requests are answered within 1–2 business days of receipt.